We are hiring 2 Customer Service Representatives

Are you looking for an awesome opportunity to join a great company and team? The Mending Shed is looking for 2 qualified Customer Service Representatives to join our team!! See the job description and application instructions below:

Job Title:
Customer Service Representative

Job Description: 

The Mending Shed is looking for an enthusiastic and hard working individual to join our Customer Service Team. This individual?s primary responsibilities will be to assist inbound customer phone calls. This individual needs to be able to problem solve and diagnose over the phone. This individual needs to be able to multi-task and be very detail oriented. It is a MUST that their customer service skills are professional and withhold the image of The Mending Shed. We are looking for a self starter and very pro-active that is always staying on top of what needs to be done and is willing to do more than is asked of them. 

This person must be able to lift anywhere up to 50bs which includes washers, dryers, microwaves, and heavy power tools. This individual must be able to effectively and efficiently use computers to look up parts and diagrams as well as a POS to ring up the customers. Must have a mechanical knowledge of how things work. Must have basic math and cash handling skills. Attention to detail and cleanliness will rocket this individual to success with this position. 

Job Duties include but are not limited to the following: 

• Customer service skills are a MUST 
• Answer inbound phone calls 
• Place orders over the phone 
• Respond to customers questions over the phone and via email 
• Lift up to 50lbs 
• Use computers to assist customers 
• Ring up customers with company POS 
• Basic math skills and cash handling 
• Self Starter 
• Attention to detail 

To apply, please send in your resume to customerservice@mendingshed.com ONLY. 

Please DO NOT call or come in to apply for this position. 

We will contact the qualifying individuals for an interview via phone or email.

We are hiring a Service Technician/Showroom Assistant!!!

Do you want to join an awesome team? The Mending Shed is hiring a Service Technician/Showroom Assistant for our retail showroom.

See the job posting below
and send in your resume to customerservice@mendingshed.com.

Please DO NOT come in to apply for this position. Qualified Candidates will be contacted via email or phone for an interview.

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Service Technician/Showroom Assistant

Company Bio:

The Mending Shed first opened its doors in June of 1971. Today we are a thriving small business specializing in a wide range of repairs with a fully stocked showroom and a growing online store. We are an authorized service center for many name brands with an experienced team of repair technicians. Items we repair include: vacuums, clocks, lamps, electric shavers, microwaves, appliances (both large and small), power tools, canning equipment, and motorized toys like Razor Scooters and Power Wheels vehicles.

Job Description:

The Mending Shed is looking for an enthusiastic and hard working individual to join our Service Technician Team. This individual’s primary responsibilities will be to greet customers that come into our retail showroom as well as call them on the phone therefore it is a MUST that their customer service skills are professional and withhold the image of The Mending Shed. This person must be very detail oriented and able to problem solve and troubleshoot with our customers as they seek our assistance to solve their problems or fix their broken items. We are looking for a self starter that is always staying on top of what needs to be done and is willing to do more than is asked of them. We are looking for an individual that can lift anywhere from 50-75lbs which includes washers, dryers, microwaves, and heavy power tools, and must be physically fit to stand on their feet all day and go up and down a few flights of stairs. This individual must be able to effectively and efficiently use computers to look up parts and diagrams as well as a POS to ring up the customers. Must have a mechanical knowledge of how things work. Must have basic math and cash handling skills. Attention to detail and cleanliness will rocket this individual to success with this position.

Job Duties include but are not limited to the following:

• Greet and assist customers
• Organize and restock inventory
• Lift 50-75lbs
• Physically fit to be on feet all day and go up and down stairs
• Answer phone calls
• Use computers to assist customers
• Ring up customers with company POS
• Basic math skills and cash handling
• Self starter
• Attention to detail
• Attention to cleanliness
• Customer service skills

To apply, please send in your resume to customerservice@mendingshed.com ONLY.

Please DO NOT call or come in to apply for this position.

We will contact the qualifying individuals for an interview via phone or email.